Refunds & Exchanges

We take pride in perfecting our products.  We accept exchanges and offer store credit only due to mistakes on my end. Shipping fees cannot be refunded in any manner. The customer is responsible for any additional shipping fees. Store credits are available and must be processed with 24-48 hours of receiving purchase. Store credits are non transferable and do not expire. Requests for an exchange must be communicated prior to shipping anything back, within 24 - 48 hours of delivery. We do not participate in price adjustments. If your items arrived damaged from shipping contact us and file a claim, with pictures of the said package within 24 hours of delivery. Please contact us via email if you have any further questions about our exchange policy at lv.freshies@gmail.com

Store credits and exchanges will not be issued for reasons such as but not excluded to: not liking the scent, claims of no scent, not following care instructions, and buyer’s remorse. 

Please allow 1-3 business days for processing your shipment. All orders ship via USPS and tracking numbers will be providing to your email.